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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of pa houa Yang

pa houa Yang

February 23, 2026

5  out of  5
rating by pa houa Yang
"Everytime I call to pay my bill I always get great customer service! Very quick and accurate!"
We responded:
"I'm thrilled to know you've consistently had positive experiences with us when paying your bill, Pa Houa. Our team strives to provide quick service, so it’s great to see that reflected in your experiences. If there's ever anything more we can do to earn that fifth star please let us know!"
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Mark Johnson

February 22, 2026

5  out of  5
rating by Mark Johnson
"Met for a policy review and information was very interesting and helpful"
We responded:
"I'm really glad to hear that you found our policy review informative and helpful, Mark. It was a pleasure meeting with you and discussing your insurance needs."
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Kat Vaj

February 21, 2026

5  out of  5
rating by Kat Vaj
"Great service and always willing to take time to listen and address any concerns."
We responded:
"I'm really glad to hear you had a positive experience with us, Kat! It's important that all your concerns are addressed, and we're always here to listen and help. Thanks for trusting our State Farm office with your insurance needs!"
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Kirra Kundinger

February 18, 2026

5  out of  5
rating by Kirra Kundinger
"Kelsey was amazing! Had the answer to every question I had and if she was unsure she got the answer. I’d recommend her to anyone."
We responded:
"I'm thrilled, Kirra, to hear about your positive experience with Kelsey! We pride ourselves on being thorough and responsive, and it's great to know Kelsey delivered just that. Your recommendation and trust in us for your insurance needs means a lot to us."
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jackie dahl

February 17, 2026

5  out of  5
rating by jackie dahl
"Kelsey McEachen is our agent. I just sat with my other insurance company in the fall and got my prices knocked down. Then recently I went to Kelsey at State Farm She did an amazing job and helped us so much! Not only by helping us to understand our insurance better but literally slashed some of our policies in half!! Highly recommend her for all your needs!! She is awesome!"
We responded:
"I'm thrilled, Jackie, to hear about your fantastic experience with Kelsey! It's wonderful to know that she was able to help you understand your insurance better and find savings on your policies. We always strive to provide the best for our customers, and it's great to see Kelsey delivering on that promise. We are grateful for your recommendation!"
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Jeff Dahl

February 17, 2026

5  out of  5
rating by Jeff Dahl
"Great experience with State Farm office in Wausau wi. We switched from our old insurance provider to State Farm and saved a lot of money monthly and yearly life insurance auto UT boat you name it we have it Kelsey my representative was very extreme professional and her team guided me along choosing the right life insurance after we have all our home auto boat, UT, etc. she is amazing and so is the State Farm team here in wausau five stars"
We responded:
"I'm so glad to hear about your positive experience with our team, Jeff! It's wonderful to know that you were able to save money and get the coverage you need. Kelsey and the team pride themselves on their professionalism and dedication, and it sounds like they truly hit the mark with you. Thanks for trusting us with your insurance needs!"
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Jayda Shelbrack

February 9, 2026

5  out of  5
rating by Jayda Shelbrack
"I decided to go through State Farm because I heard wonderful things about this insurance agency but, I am also new to insurance so I didn't understand all the different kinds! The agent that assisted me was super knowledgeable and explained the information perfectly!"
We responded:
"I'm really glad to hear about your positive experience with us, Jayda. Navigating the world of insurance can be a bit overwhelming at first, so I'm delighted that our agent could help you understand all the details. Welcome to the State Farm family!"
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Frank Dean

February 8, 2026

5  out of  5
rating by Frank Dean
"Nice and friendly service."
We responded:
"I'm really happy to hear you had a positive experience with us, Frank! We always aim to provide great service, so it's great to know we're hitting the mark. We are grateful for your trust in us for your insurance needs!"
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Logan Croker

February 5, 2026

5  out of  5
rating by Logan Croker
"Great Staff! Friendly Service! Love the new office!"
We responded:
"I'm thrilled to hear that you had such a positive experience with us, Logan! Our team works hard to ensure everyone feels welcome and cared for. We're also really proud of our new office, so I'm glad you love it too!"
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See Vang

January 28, 2026

5  out of  5
rating by See Vang
"Tonya is very knowledgeable and thorough. She took her time to explain over and over so I would understand each policy and their coverage. Her team are great to work with. Highly recommend their services."
We responded:
"Thank you so much for your kind words and thoughtful recommendation! We’re delighted to hear that Tonya and the team were able to provide clear explanations and support throughout the process. Your satisfaction means a lot to us, and we look forward to continuing to serve you in the future"
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Jamie Ortiz

January 27, 2026

5  out of  5
rating by Jamie Ortiz
"Tonya was great! She helped my husband and I find the right life insurance plans for what we needed. She took the extra time to ensure we knew what we were doing and walked us through the whole process.
Thanks so much Tonya!"
We responded:
"I'm so glad to hear that you and your husband had a positive experience, Jamie! It was a pleasure working with both of you to find the right life insurance plans. I’m always here to help and make things as straightforward as possible, so it’s great to know that the process was smooth for you. Thanks for trusting us with your insurance needs!"
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Mike Gengalo

January 17, 2026

5  out of  5
rating by Mike Gengalo
"Friendly staff, worked with them to identify saving opportunities on my insurance"
We responded:
"Hi Mike, thank you for the review! We're glad our team could help you find saving opportunities on your insurance. We appreciate your trust and look forward to assisting you again in the future!"