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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chad Miller

Chad Miller

July 3, 2026

5  out of  5
rating by Chad Miller
"Tonya and her team have provided great customer service! They have been very thorough and friendly! Very easy to work with!!"
We responded:
"Chad, it’s wonderful to hear that you’ve had such a positive experience with our team! We truly enjoy helping our customers, and making things easy and clear is always our goal. We appreciate you sharing your feedback and look forward to being here whenever you need us!"
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Mason Blank

July 3, 2026

5  out of  5
rating by Mason Blank
"Kelsey was the best made it so easy to get great coverage for my needs. Thank you again for the help!"
We responded:
"Hi Mason, we're so glad to hear Kelsey made getting the right coverage a breeze for you! We always aim to make things simple and straightforward, and it’s wonderful to know you had a great experience. Thanks for choosing us for your insurance needs!"
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Jim Lindeman

June 30, 2026

5  out of  5
rating by Jim Lindeman
"Kelsey was very helpful with all my insurance needs. Would highly recommend."
We responded:
"We're so glad to hear that Kelsey could assist you and that your experience with us was a great one, Jim. We really appreciate your recommendation. Thanks for trusting us with your insurance needs!"
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Lisa Berry

June 26, 2026

5  out of  5
rating by Lisa Berry
"We would like to Thank Tonya Springer State Farm for their sponsorship & support for our Walk to End Alzheimer's in Wausau! We look forward to your booth and participation on walk day. Thank you!"
We responded:
"Lisa, we’re truly honored to be a part of this important cause and to support the Walk to End Alzheimer’s here in Wausau. Our team is excited for walk day and can’t wait to connect with everyone at the event. Thank you for including us!"
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Scott Kolpacki

June 24, 2026

5  out of  5
rating by Scott Kolpacki
"Exceptional customer service and fair rates. Kelsey is wonderful to work with."
We responded:
"Hi Scott, we're thrilled to hear you had a great experience with Kelsey and appreciate you taking the time to share your feedback! We work hard to provide top-notch service. We'll be sure to pass along your kind words to Kelsey."
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Gary Kind

June 10, 2026

5  out of  5
rating by Gary Kind
"Tonya was very responsive on getting me rates and answering all my questions."
We responded:
"Thank you for your kind words, Gary. I'm really glad I could assist you with your rates and answer your questions. We're here for all your insurance needs!"
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Peter Poncek

June 8, 2026

5  out of  5
rating by Peter Poncek
"Fast and easy to add vehicle insurance."
We responded:
"Thank you for your review, Peter. It's great to hear that you found the process of adding vehicle insurance fast and easy! We always strive to make things as straightforward as possible for our customers. Thanks for choosing us for your insurance needs!"
Profile photo of Andrew Yacoub

Andrew Yacoub

June 5, 2026

5  out of  5
rating by Andrew Yacoub
"Tonya was great and very quick in providing me a great auto policy!"
We responded:
"I'm really glad to hear you had a positive experience, Andrew! It was a pleasure helping you find the right auto policy, and I'm here whenever you have questions or need assistance in the future. Safe driving!"
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Scott Williamson

June 4, 2026

1  out of  5
rating by Scott Williamson
"Here is reason for my insurance increasing more than $100 for 6 months….???

“When a vehicle is quoted it takes into consideration a number of things such as zip code, accidents in that general area, credit history, driving history and many other things.”

So comparing my clean driving record with every one in my zip code….

I pay my premium in full every time and they use my credit history…

And many other things….. called “Commission's “"
We responded:
"Since I politely asked you to remove this review but you haven't, I feel the need to respond. I know understanding insurance rates is complicated and while you don't like how they determine your rates it is unfortunate you decided to write a poor review on my office page even though I am not your agent and you have never had a bad experience with us. It is even more disappointing that you would do so as a small business owner yourself."
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Christopher Schoenherr

June 2, 2026

5  out of  5
rating by Christopher Schoenherr
"Very helpful group - made it easy to manage the homeowners insurance on my Moms condo even though I’m not local. Highly recommend them."
We responded:
"Thank you for your kind words, Christopher. It's great to hear that we could make managing your mom's condo insurance easy for you. Your recommendation truly means a lot to us."
Profile photo of Chue Yang

Chue Yang

June 2, 2026

5  out of  5
rating by Chue Yang
"Was very helpful. Help activate my car insurance for me even though it was after hours."
We responded:
"Thank you for your kind words, Chue. Making sure you're covered and satisfied with your service is always a priority. Thanks for trusting us with your insurance needs!"
Profile photo of Mary Stacker

Mary Stacker

May 27, 2026

5  out of  5
rating by Mary Stacker
"Tonya was professional, helpful, and easy to work with. She explained everything clearly and helped me get the right coverage at a great price. Highly recommend!"
We responded:
"I'm really glad to hear that you had a positive experience with us, Mary! It's our goal to make sure everything is clear and that you feel confident in your coverage. Thanks for recommending us!"
Profile photo of Kathie Maki

Kathie Maki

May 7, 2026

5  out of  5
rating by Kathie Maki
"Kelsey was so helpful throughout the entire process of getting my auto and home insurance secured. She answered every question and was so very kind and thoughtful."
We responded:
"I'm thrilled to hear that Kelsey made your experience a positive one, Kathie! We pride ourselves on having a team that's always ready to assist with kindness and care, and it sounds like Kelsey truly delivered on that. Thanks for being part of our State Farm family!"
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anime volpix22

April 29, 2026

5  out of  5
rating by anime volpix22
"Kelsey was amazing, just got my own place so I needed a renters policy and my own auto policy and she was so helpful and really explained everything in a way that stuck. Take it from someone who didn’t know squat about insurance she did a great job explaining everything in a way that I understood and helping me get the right insurance for me. Loved her personality too and she had such a great energy to her which I wasn’t expecting walking into an insurance agency for the first time."
We responded:
"I'm thrilled to hear about your positive experience with Kelsey! Her great energy and ability to break down insurance details are some of the many reasons we love having her on our team. Welcome to the State Farm family!"
Profile photo of Freddy Koth

Freddy Koth

April 27, 2026

5  out of  5
rating by Freddy Koth
"'I’ve had a good experience with this office from start to finish. The team was incredibly responsive and took the time to explain all my options clearly, so I understood my policies. I highly recommend them to anyone looking for reliable insurance.'"
We responded:
"It's wonderful to hear that you had a good experience with our team from start to finish, Freddy! We're all about making sure our customers understand their policies and feel confident in their choices. Your recommendation means a lot to us!"
Profile photo of Kate Neumueller

Kate Neumueller

April 27, 2026

5  out of  5
rating by Kate Neumueller
"The office staff is very welcoming and help explain everything so I understand it!"
We responded:
"I'm thrilled to hear that you had a positive experience with our office staff, Kate! We strive to make sure all your questions are answered clearly and that you feel comfortable with your insurance decisions. It's wonderful to know we're hitting the mark. Thanks for trusting us with your insurance needs!"
Profile photo of Leonard Church

Leonard Church

April 27, 2026

5  out of  5
rating by Leonard Church
"Thank you to Ye Yang for taking care of my needs with State Farm! She has been wonderful and one hundred percent would recommend her!"
We responded:
"Leonard, I'm so glad to hear about your positive experience with Ye! She truly is a gem on our team, and it's wonderful to know she took great care of your needs. Your recommendation means a lot to us, and we're always here to help if you need anything else. Thanks for choosing State Farm!"
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diana thao-lor

April 27, 2026

5  out of  5
rating by diana thao-lor
"Ye Vang is always very helpful for all our needs. It helps for her to speak our language too so it makes it easier for my husband to communicate with statefarm"
We responded:
"I’m so glad to hear that Ye has been able to assist you and your husband, Diana. It’s wonderful to know that having someone who speaks your language makes things smoother for you. We’re always here to help with anything you need. Thanks for trusting us with your insurance needs!"
Profile photo of Devon Merkel

Devon Merkel

April 25, 2026

5  out of  5
rating by Devon Merkel
"Great service and fast quote."
We responded:
"I’m thrilled to hear that you had a great experience with us, Devon! It’s always our goal to provide prompt and efficient service. Thanks for trusting our team with your insurance needs!"
Profile photo of Jade Pelka

Jade Pelka

April 25, 2026

5  out of  5
rating by Jade Pelka
"Kelsey was amazing!! Very happy(:"
We responded:
"Jade, I'm thrilled to hear that you had such a positive experience with Kelsey! It's wonderful to know that our team is making a difference. Thanks for being a part of our State Farm family!"
Profile photo of Abby Houk

Abby Houk

April 24, 2026

5  out of  5
rating by Abby Houk
"Everyone that works here is so nice, especially Micah who helped me with my car and life insurance!"
We responded:
"I'm thrilled to hear about your positive experience with our team, Abby! Micah is truly dedicated, and I’m glad he was able to assist you with your car and life insurance needs. We appreciate your trust in us for your insurance needs!"
Profile photo of Julez

Julez

April 24, 2026

5  out of  5
rating by Julez
"Switched from progressive saved a buttload of money working with Kelsey she was knowledgeable and easy to work with. I recommend State Farm and specifically Kelsey as a great resource to better understand policies and how they work with your financial future."
We responded:
"Julez, I'm thrilled to hear that you had such a positive experience with Kelsey! It's always our goal to make the insurance process as smooth and informative as possible, and it sounds like Kelsey did just that. We truly value your recommendation and are here to support you with any future insurance needs as you work towards your financial goals. Thanks for trusting us with your insurance needs!"
Profile photo of Maggie Latzig

Maggie Latzig

April 24, 2026

5  out of  5
rating by Maggie Latzig
"This office has always been incredibly helpful whenever I’ve reached out with questions about my policies. Their customer service is excellent, and I highly recommend them!"
We responded:
"I’m thrilled to hear that you’ve had such positive experiences with our office, Maggie! It's our goal to provide exceptional customer service and help with any questions you may have about your policies. Your recommendation means a lot to us!"
Profile photo of Jennifer Klar

Jennifer Klar

April 24, 2026

5  out of  5
rating by Jennifer Klar
"Had the pleasure of working with both Micah and Tonya on a few policies that we did together very professional, great experience. I highly recommend this State Farm agent and office"
We responded:
"I'm so glad to hear that you had a great experience working with us, Jennifer! It was a pleasure helping you with your policies. Micah and I always strive to provide professional service, so your recommendation means a lot to us. Thanks for trusting us with your insurance needs!"
Profile photo of Caleb Houk

Caleb Houk

April 24, 2026

5  out of  5
rating by Caleb Houk
"Great environment, friendly people"
We responded:
"I'm really happy to hear that you had a great experience with us, Caleb! We always aim to create a welcoming environment and it's fantastic to know that our team made a positive impression. We appreciate your trust in us for your insurance needs!"